Confidentiality policy

What information do we collect?

Integrated Metal Recycling (IMR) collects information on its website in two ways:

• Directly: when you provide your information by signing up for our newsletter or filling out other forms on our website.
• Indirectly: activities on our website such as browsing, which cannot be associated with any specific individual. This information is stored and used for technical and statistical purposes. It helps us to have a better understanding of the number of visits, the most visited pages, the technology used by visitors, the referring sites, and the visitors’ country of origin. The exchanged information includes:
  • The domain of your internet service provider;
  • Your IP address;
  • The type of browser (Chrome, Firefox, etc.) and operating system (Windows, Mac OS, etc.) used;
  • The date and time of your visit;
  • The pages you visit;
  • The referring website address, if you access the Integrated Metal Recycling (IMR) website from another website.

Why do we use your information?

The information you provide may be used to:

• Improve our website offers;
• Send periodic emails;
• Personalize your experience by responding to your needs;
• Provide information or resources you have requested;
• Improve customer service;
• Prevent potentially prohibited or illegal activities for security purposes.

How do we protect your information ?

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following electronic and physical measures:

• Encrypted communications using TLS protocol;
• Access management – authorized person;
• Access management – person concerned;
• Network monitoring software;
• Antivirus and antimalware;
• Computer backup;
• Passwords and multi-factor authentication;
• Firewalls;
• Premises access codes;
• Surveillance cameras.

In addition, our policies, procedures and code of ethics are clearly communicated to our staff and consultants, and we ensure that they are respected and adhered to

Do we disclose information to third parties?

Integrated Metal Recycling (IMR) does not sell, trade or transfer your personal information to third parties. We may disclose your information to trusted business partners when required to provide the services we contract with you, as long as they agree to keep the information confidential.

Third-party links

The website Integrated Metal Recycling (IMR) may contain links to third-party websites. Our privacy policy is in no way linked to that of third-party websites.

Compliance with the Children’s Privacy Protection Act

Integrated Metal Recycling (IMR) complies with COPPA. Our website is intended for people aged 13 and over.

Your consent

By using our website, you agree to our privacy policy.

Changes to the privacy policy

IMR has the right to modify this privacy policy and related procedures at any time without notice. Changes will be posted on this Web site and will be effective when posted. Your use of the Web site following such modifications constitutes your agreement to be bound by this policy as modified or amended. For this reason, we encourage you to review this policy each time you use the Web site, especially when you provide Personal Information.

This Privacy Policy was last modified on June 11th 2024.

If you have any questions about our privacy policy, you can contact us using the information below.

4700 – T Armand Frappier
Saint-Hubert, QC
T (450) 656-6666

Privacy Officer

If you have a question, concern or complaint about the handling of your personal information, you may contact the Privacy Officer by e-mail at loi25@rmi-imr.com

Your message must include your name and contact details, the nature of your request, the name of the department or person you have already contacted, and any other relevant information.